Wellwa Life India Private Limited
FAQ
FAQ
Questions, answered
Quick answers before you ask.
Where is Wellwa Life based and where do you serve?
We are based in Delhi and support alkaline water ionizers with guided installation, app connectivity setup, and telemetry-led care across India.
How do I choose the right alkaline water ionizer model?
We review your source water details, TDS levels, household size, and daily usage routines before suggesting an Aura model tailored to your kitchen.
How does an alkaline water ionizer differ from an RO filter?
An RO filter removes minerals using a membrane, while an ionizer uses platinum-coated titanium plates in an electrolysis chamber to separate water into structured alkaline and hydrogen-rich modes.
Can I monitor and control the machine from my smartphone?
Yes, Wellwa Aura ionizers feature 2.4 GHz Wi-Fi connectivity pairing with the Wellwa app to display operating states, live machine health, care alerts, and supported mode controls.
What happens during the guided installation process?
Trained technicians handle kitchen placement, water inlet connection, pre-filter mounting, Wi-Fi configuration, and explain the daily preset modes on the digital display.
What is telemetry-led remote service?
Your connected unit shares telemetry data such as flow rates and voltage with our service team, allowing us to review machine status before scheduling a physical visit.
How are internal plates protected from mineral buildup?
Aura ionizers feature automatic cleaning mechanisms that run maintenance cycles on the internal electrolysis chamber to reduce scale accumulation over time.
How can I book a demonstration or discuss my water report?
Send us a message on WhatsApp with your location and water details, and our team will guide you through model options and demonstration bookings.
Talk to us today
Smart connected alkaline water ionizers for Indian homes.